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- Dave Shaw

Dave Shaw
Head of Strategy and Design
Dave joined Tesco Bank 4 years ago and has led its Digital Capability Strategy, Transformation Program and Customer Centered Design approach during this period including establishing Design Studios, Customer Wednesdays, embedding of Service Design as a means to re-design our key customer touchpoints and of course delivery of the new digital platform and customer experiences.
Previously a Director at Deloitte Digital, Melbourne, and Head of Customer Interaction Delivery at BSkyB, Dave has deep expertise in telecommunications digital transformation – focussed on meeting customer needs using design, data and technology.
02 Aug 18

We’ve partnered with the University of Edinburgh on Project Mercury – a year-long programme designed to explore Fintech, develop talent and foster innovation & creative thinking. In this blog, Dave Shaw, Head of Strategy and Design share more on this unique collaboration.
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