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Andrew Burnside

Andrew Burnside
Customer Security & Digital Advisory Manager

Chris Sibbald

Chris Sibbald
Head of Communications

Dave Shaw

Dave Shaw
Head of Strategy and Design

David McCreadie

David McCreadie
Managing Director

David Millington

David Millington
Head of Current Accounts

Grant Bourbousson

Grant Bourbousson
Digital Director.

Jacqui Mallin

Jacqui Mallin
People Director

Jill Cooper

Jill Cooper
Customer Experience Lead

Joe Logue

Joe Logue
Customer Service Representative, Community and Social Media

Karl Bedlow

Karl Bedlow
Managing Director of Insurance

Lisa Tait

Lisa Tait
Supplier Governance Manager and Chair

Mark Loch

Mark Loch
Digital Wallet and Group Payments Strategy Director

Rachel Ruxton

Rachel Ruxton
Corporate Social Responsibility Manager

Sandy Begbie

Sandy Begbie
Chief Transformation Officer

Stewart Walker

Stewart Walker
Customer Support Specialist

Andrew Burnside

Little helps from Tesco Bank to keep you secure.

20 March 2019 By Andrew Burnside

Social media usage shows no sign of slowing down. Out of a global population of over 7 billion, it’s estimated that at least 3 billion of us are active social media users. It’s how many of us connect with friends, keep up to date with what’s going on in the world, and how companies, celebrities and influencers market themselves and their products to us.

As Customer Security and Digital Advisory Manager at Tesco Bank, it’s my responsibility to ensure we take your security as seriously as you do.

We feel that the best way to keep you secure without impacting your ability to use your accounts is by using a multi-layered approach that uses tools and techniques that targets individual fraud issues. Couple this with a certain amount of vigilance and common sense, and you’re well on your way to ensuring that your identity and accounts remain safe.

That’s why, from today, we’re going to be sharing a series of little helps to support you in keeping your information secure.

This month, we’re covering the basics with little helps on staying safe on social media. In future months, we’ll focus on different types of scams, keeping you up to date with the latest trends.

Staying Safe online

So for all the weird and wonderful benefits social media can bring to your day to day life, it’s important to be mindful of the below tips:

  • Be careful what you share - Don’t reveal any sensitive information like your home address or bank account details, the more personal information shared about you, makes it easier for fraudsters to steal your identity.
  • Who are you speaking to? – Fraudsters may try to befriend you online, so if you don’t know the person, or you think they are impersonating someone you know, don’t accept their request.
  • Password management - Use different passwords for each of your social media accounts and think about adding additional protection to your accounts, like setting-up two-factor authentication.
  • Click links with caution – Fraudsters may use hacked accounts to send you malicious links, look for unusual language or content in messages, if in doubt contact the sender by another channel to check if it’s really them.
  • Be aware of privacy policies – Review the privacy policies and privacy settings of the social media channels you use and customise your privacy settings to control who sees what you post or has access to your profile.

It really is that simple. Just remembering those five basic principles when using social media, is a great starting point to reduce your chances of falling foul of fraudsters. Look out for more little helps coming soon from us to help you stay secure.

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Andrew Burnside
Chris Sibbald
Dave Shaw
David McCreadie
David Millington
Grant Bourbousson
Jacqui Mallin
Jill Cooper
Joe Logue
Karl Bedlow
Lisa Tait
Mark Loch
Rachel Ruxton
Sandy Begbie
Stewart Walker

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